During the ________ phase of the need-satisfaction sales presentation, the salesperson begins to take control of the conversation by restating the prospect's needs to clarify the situation.
A. need-fulfillment
B. need-development
C. need-awareness
D. need-utilization
E. need-feedback
Answer: C
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_____ are constraints and other restrictions imposed on a user or a system, and they can be used to secure systems against risks or to reduce damage caused to systems, applications, and data.
Fill in the blank(s) with the appropriate word(s).
One basic mediation strategy, inaction-a low concern for aspirations, high perception of common ground-involves standing back from the dispute, leaving the parties to work things out on their own.
Answer the following statement true (T) or false (F)
______ are acceptable standards of behavior that are shared by members of our cultural group.
A. Work group interactions B. Scripts C. Societal sanctions D. Cultural norms
Social cognition has implications for our intercultural relationships. ______ social cognition happens spontaneously with little or no conscious thought while ______ social cognition is not automatic and requires conscious thought.
Fill in the blank(s) with the appropriate word(s).