A registered nurse is transcribing a verbal order dictated over the telephone by a physician. The physician has a thick accent and is difficult to understand. The nurse writes, "750 mg Clozaril three times daily for 30 days for ulcerative colitis." When the nurse reads this back to the physician, the physician says the medication is not correct and repeats the name of the medication; again, it sounds to the nurse like Clozaril. At this point, what should the nurse do?
A. Assume that the physician means Clozaril, since she repeated it twice.
B. Tell the physician that she must fax the medication order.
C. Write the order for Colazal because it is used to treat ulcerative colitis.
D. Ask the physician to spell the name of the medication.
Answer: D
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