The management team had come up with a solution to their problem. In evaluating it, they decided it was important that the solution not cost the company extra money and that it could be implemented immediately using the current staff. What type of criteria was the group using to evaluate the solution?

A) value
B) practical
C) consensus
D) benefit


Answer: B

Communication & Mass Media

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An effective way to end a speech on complicated subject matter is a _________________

Fill in the blank(s) with correct word

Communication & Mass Media

If the production aspect of an industrial organization is regarded to be influenced only by formal job and organizational design, then by making use of which theory can this perspective be altered, and how?

a) Hawthorne effect; by recognizing the importance of individual workers in the overall process of productio b) Theory X–Theory Y; by accepting the basic assumptions about the nature of individual workers inherent in both scientific and humanistic theories of management and organization c) Participative management; by basing an employee-centered management on effectively functioning groups linked together structurally throughout the organization d) Principles of coordination; by characterizing conflict as potentially constructive and describing collective responsibility and integration as supportive of business excellence

Communication & Mass Media

An assertive message takes your listener's feelings and rights into account as well as your own

Indicate whether the statement is true or false

Communication & Mass Media

Explain the role of working memory in the listening process.

What will be an ideal response?

Communication & Mass Media