What is true about composing an e-mail communication?
1. It is not necessary to use capitalization.
2. One can use the passive voice.
3. Punctuation rules are relaxed.
4. E-mail is not private.
Correct Answer: 4
When composing an e-mail, the author should remember that e-mail cannot be considered private. Therefore, sensitive information should not be included. Regular composition rules of capitalization and punctuation should be followed. The author should use active voice rather than passive voice.
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