In addition to possessing the skills of attending, listening, and influencing, which other skill/quality would be beneficial for an effective communicator?
a. sympathy
b. anxiousness
c. imitation
d. empathy (page 150 right)
d. empathy
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Which of the following is NOT a type of example?
A) single instance B) hypothetical C) case study D) anecdote E) brief
Your speech will be presented to an audience of scientists, engineers, and technicians. Generally, members of an educated audience such as this are
a. more accepting of statistics and generalizations. b. more concerned with issues outside their immediate field of operation. c. more interested in personal concerns than broad sociological or political issues. d. more easily swayed by appeals to emotion and authority.
When the National Speakers Association asked its 4,000
professional members to identify their top tips for a successful speech, which method came in first? a. Spend one hour preparing for every minute of a presentation. b. Visualize success. c. Use a clear and well-written manuscript. d. Anticipate potential problems. e. Practice.
People with high social power are perceived to engage in all of the following nonverbal behaviors EXCEPT
A. stand up straight. B. take up less space. C. use more open body movements. D. talk smoothly. E. interrupt others.