Saying you were at the library when you were really at a bar is a prosocial lie
a. True
b. False
b
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One study of 195 critical incidents in banking and medical settings showed that a major difference between effective and ineffective listening was
a. how well the message was understood. b. how easy it was to remember the message. c. whether the message was of importance to the listener. d. whether the message could be remembered. e. the kind of feedback offered.
Discuss comparison and contrast and narration methods of informing with examples.
What will be an ideal response?
If you focus on relaxing during a speech your voice may naturally become
A. faster. B. louder. C. aggressive. D. deeper.
Define and explain the principle of minimal justification, and provide an example of how it could work to persuade someone to do something (other than the examples provided in the text).
What will be an ideal response?