If the amounts totaled from superbills and Explanation of Benefits forms (EOBs) do NOT match the report totals, the medical office specialist should:

review the report, superbills, and EOBs patient by patient to locate any errors.

submit the report to a supervisor with a memo stating the problem.

call the computer system repair person to check the program.

go home and address the problem the next day with a fresh outlook.


Answer: review the report, superbills, and EOBs patient by patient to locate any errors.

Health Professions

You might also like to view...

Which is issued by a military treatment facility that cannot provide needed care to TRICARE Standard beneficiaries and means the beneficiary can seek care from a civilian provider and reimbursement will be approved?

a. common access card b. insurance certificate c. nonavailability statement d. TRICARE standard letter

Health Professions

Which of the following is automatically added to the test order before it is printed?

A. Primary insurance B. Diagnosis from office visit C. Medication Allergies D. None of these

Health Professions

It is acceptable to recap and save saline left in a bottle for the next case

Indicate whether the statement is true or false.

Health Professions

Goat milk has more ________________ than any other dairy animal.

Fill in the blank(s) with the appropriate word(s).

Health Professions