The best method for providing information regarding patient satisfaction surveys to the staff is by:

a. Emailing results to all employees.
b. Making an announcement at the next staff meeting
c. Providing results from the most current survey.
d. Providing comparison of current results with previous performance results.


D

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A This is not a good method and does not allow for discussion or brainstorming.
B This is not a good method and does not allow for discussion or brainstorming.
C This does not provide a relationship to past performance.
D Comparison of current results to previous results (whether good or bad) provides a visual image to which most people can relate.

Nursing

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After a long-term care facility nurse receives a phone order from the physician, the nurse must ensure that the order is countersigned in

a. 8 hours. b. 12 hours. c. 24 hours. d. 48 hours.

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A client lost control of his behavior, broke a window, and made verbal threats to staff and other clients. The client was placed in mechanical restraints. The nurse will explain the reason for restraints to the client by saying:

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Smoking is a method of inhalation that depends upon

A. vapors traveling freely in the air B. specialized medical equipment C. smoke-borne particles in the air D. liquids that have combined with air molecules

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