An important role of public relations practitioners is to help management understand the effects of its actions on the public
Indicate whether the statement is true or false
T
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If this were a transformative mediation, what would Tatiana and Jane need to do?
They are not to develop a better understanding of the conflict. b. Set their own mediation agenda. c. Stay away from solving crisis of communication and focus on conflict. d. Settlement matters more than transforming communication.
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Indicate whether the statement is true or false.
The United States no longer dominates transnational flows of film, music, and television shows
a. True b. False
According to the text, giving a fair hearing to opposing viewpoints helps a listener to
a. formulate rebuttal arguments b. grow as a communicator c. avoid extraneous mental activity d. be influenced by the speaker