Answer the following statement(s) true (T) or false (F)
1. Deming’s quality control method is often referred to now as total quality management.
2. Quality circles do not involve employees in improving the work environment and the quality of the output by making suggestions to upper management for areas of improvement.
3. Organizational cultures also exist within local or national cultures that have their own influence on the behaviors of organizational members.
4. The ability to effectively adopt change became the difference between successful and mediocre organizations.
5. To illustrate why organizations often succeed at learning, Argyris developed two models of managerial thinking: Model I and Model II.
1. True
2. False
3. True
4. True
5. False
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Which of the following parameters shapes our understanding of relationship negotiation strategy and tactics?
A. Negotiating within relationships takes place at a single point in time. B. Parties never make concessions on substantive issues. C. Negotiating within relationships may never end. D. Negotiation in relationships is only about the issue.
Which of the following is true of changes in the organization of distribution channels?
A) Developing new channels seldom causes conflict with a company's established channels. B) To remain competitive, product and service producers must use fewer marketing channels. C) The growth of the Internet threatens many brick-and-mortar companies with disintermediation. D) Companies have fewer channel-options today than they did in the past due to economic problems. E) Advances in technology have decreased the number of channels available to entrepreneurial firms.
Identify a true statement about the Federal Sentencing Guidelines for Organizations.
A. They were updated in 2004 to include references to both compliance programs and "ethics and compliance" programs. B. They are used to provide arbitrary punishments. C. They assign most federal crimes to one of 57 "offense levels." D. They were updated in 2004 and excluded the requirement that organizations periodically measure the effectiveness of their programs.
Times interest earned is calculated by:
A. Dividing income before interest expense by interest expense and income taxes. B. Dividing income before interest expense and income taxes by interest expense. C. Multiplying interest expense by income before interest expense. D. Multiplying interest expense by income. E. Dividing interest expense by income before depreciation and interest expense.