A(n) _____ is a formal contractual obligation agreement that defines the work to be done, the time frame, the metrics that will be used to measure the success of the systems development effort, and the costs.

Fill in the blank(s) with the appropriate word(s).


service level agreement

Broadly, a service level agreement (SLA) is a formal contractually obligated agreement between two parties. Within different environments, an SLA takes on different meanings. In the context of systems development, an SLA defines the work to be done, the time frame, the metrics that will be used to measure the success of the systems development effort, and the costs.

Business

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Salaries of supervisory production personnel should be classified as direct labor costs

Indicate whether the statement is true or false

Business

Dumping is

A. selling a product abroad tax-free and with an extended warrantee. B. exporting a product to a third country without correct documentation. C. selling a product abroad for less than its production cost or cost in the home market. D. selling a product at its domestic market value.

Business

Rotary Club Invites Speaker The Rotary Club in your city would like to invite the attorney general of your state to speak at its monthly meeting. Although the attorney general seldom accepts these kinds of invitations, you believe that you can persuade

her to make an exception by asking her to discuss one of her special projects, ethical business practices. A complicating factor for you is that the meeting you want the attorney general to attend is only two months away. Required: As secretary of the Rotary Club, write this request, adding whatever terms of persuasion you feel would be necessary to influence the attorney general to accept. Address the letter to Ms. Susan Reston, Attorney General of your state.

Business

Columbo Corporation has two production departments, Forming and Finishing. The company uses a job-order costing system and computes a predetermined overhead rate in each production department. The Forming Department's predetermined overhead rate is based on machine-hours and the Finishing Department's predetermined overhead rate is based on direct labor-hours. At the beginning of the current year, the company had made the following estimates: FormingFinishingMachine-hours 17,000 10,000Direct labor-hours 1,000 9,000Total fixed manufacturing overhead cost$110,500$78,300Variable manufacturing overhead per machine-hour$1.60  Variable manufacturing overhead per direct labor-hour  $3.30During the current month the company started and finished Job A948. The following data were recorded

for this job:Job A948:FormingFinishingMachine-hours 70 30Direct labor-hours 10 50Direct materials$650$330Direct labor cost$380$1,900If the company marks up its manufacturing costs by 40% then the selling price for Job A948 would be closest to: (Round your intermediate calculations to 2 decimal places.) A. $6,197.80 B. $6,818.00 C. $4,427.00 D. $1,770.80

Business