Cadet Uniform Services, a Canadian company that rents uniforms to major corporations, requires its new delivery drivers to go through a year-long training regimen before they receive their own delivery routes. First, new drivers go through three months of training to learn the whole scope of the business before setting foot in a delivery truck. Then they ride with experienced delivery drivers for nine months to watch how they interact with customers. According to the service marketing triangle, Cadet's training program is a form of ________ marketing.
A. Internal
B. Hierarchical
C. Integrated
D. External
E. Interactive
Answer: A
You might also like to view...
An estimate of the cost of an item that includes all the costs related to the procurement and use of an item, including any related costs in disposing of the item after it is no longer useful, is called what?
What will be an ideal response?
Rotation does not affect the communalities and the percentage of total variance explained
Indicate whether the statement is true or false
Which of the following conditions would cause the break-even point to decrease?
A) Total fixed costs increase B) Unit selling price decreases C) Unit variable cost decreases D) Unit variable cost increases
You should not only present your findings but also analyze and interpret them in the same section of the report
Indicate whether the statement is true or false