Which of the following statements would the authors of your textbook most agree with?
A. Conflict should be avoided or ignored when working in teams.
B. Role expectations should be clearly stated in order to avoid role conflict.
C. Conflict is an inevitable part of working collaboratively.
D. High levels of group conflict often lead people to avoid working in teams.
E. None of the above
ANS: c
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On average, how many U.S. mobile-phone users text message?
A) 50 percent B) 70 percent C) 80 percent D) 90 percent
Members of collectivistic cultures do not draw a strong distinction between ingroup and outgroup members
Indicate whether the statement is true or false.
Monique and Jamal were discussing their plans for an upcoming trip. Jamal insisted that he handle the travel arrangements by reminding Monique of the errors she made planning their last trip
Jamal immediately regretted his harsh words and wished he could take them back. His communication is an example of a. relative communication. b. irreversible communication. c. cultural communication. d. structured communication.
Todd gave a speech on the poor quality of local water. He brought in a test kit and demonstrated its impurity. He then advised purchasing a water filter pitcher guaranteed to remove these impurities. At the end of his speech, Todd mentioned that he worked for the company that made the pitcher, and had them for sale. What was Todd's biggest mistake?
A) Todd used coercion when suggesting that the audience buy the product from him. B) Todd violated the ethical guideline of having a responsible goal for a speech. C) Todd used too much evidence and reasoning for an informative speech. D) Todd's speech was actually illegal in that he was advertising in class.