_____________ is especially important when working on unpleasant or difficult tasks, or on tasks that have little immediate intrinsic value but great long-term benefits.
a. Self-esteem
b. Self-motivation
c. Self-insight
d. Autonomy
b. Self-motivation
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One way performance management systems can support organizational goals is by
A. outsourcing those goals to professional behavior management firms. B. choosing business goals based on employees' skills and abilities. C. ignoring situational constraints. D. defining and measuring performance in broad behavioral terms. E. linking performance measures to meeting internal and external customers' needs.
A promise to make a gift:
A) Is not enforceable, and a court can order a gift to be returned. B) May be enforceable if the recipient is a child. C) Is just as enforceable as any other promise. D) Is not enforceable.
Which of the following is true of the CAN-SPAM Act?
A. It regards spam email as a punishable offence. B. It prohibits spammers from sending sexually-explicit email. C. It approves businesses to use spam as long as they do not lie. D. It provides a civil right of action to individuals who have received unsolicited spam.
Today approximately ____ percent of American workers are employed in service industries.
A. 28 B. 47 C. 86 D. 90 E. 94