Rather than the 3Rs, the American Management Association conducted a critical skills study thatidentified four competencies (4Cs)—communication, critical thinking, collaboration, and creativity—as even more essential to organizations and
employees in the future.
Indicate whether the statement is true or false
True
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______ happen(s) when you put like qualities together, inferring positive qualities based on a few positive qualities or negative qualities based on a few negative qualities.
a. Symbiotic perception b. An implicit personality approach c. The halo effect d. Positive face
Women and people of color in managerial positions are often token or highly visible representatives of their gender or ethnic minority.
Answer the following statement true (T) or false (F)
Shawn Fanning wrote the Napster software for file-sharing audio downloads
Indicate whether this statement is true or false.
The _____ is the surge of anxiety we feel as we begin delivering a speech.
a. anticipation phase b. confrontation phase c. adaptation phase d. orientation phase