When interviewing the client, the nurse begins by doing which of the following?
1. Asking closed-ended statements
2. Introducing himself and establishing a rapport with the client
3. Entering the information already known about the client into the computer
4. Reassuring the client that she will be fine
2
Rationale: It is important to begin the interview in a manner that allows the nurse to gain the client's trust, develops rapport, and establishes a therapeutic relationship. Asking closed-ended questions will get one-word answers, and does nothing to foster rapport. Entering the information into the computer is a distraction to the client, and reassuring the client that she will be fine damages trust, because there is no way for the nurse to know this is true.
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