The agenda contains ______.

A. a commonality statement
B. a list of interests
C. a list of solutions proposed by the mediator
D. a list of each disputant’s proposed solutions


A. a commonality statement

Communication & Mass Media

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Chet is the manager of his bank. He encourages his employees to express their opinions openly, and in several instances he has come forward and acknowledged his mistakes. What component of transformation leadership does Chet possess?

A. inspirational motivation B. idealized influence C. individualized consideration D. intellectual stimulation

Communication & Mass Media

What is contradictory nonverbal communication? Give an example of nonverbal communication that may be used to contradict

What will be an ideal response?

Communication & Mass Media

The concept of communication competence suggests there is no single "ideal" or "effective" way to communicate in every situation.

a. true b. false

Communication & Mass Media

For electronic media the words must be clear enough to be understandable the first time through. The listener will not have a chance to review what is said

Indicate whether the statement is true or false

Communication & Mass Media