Trina is a physical fitness trainer who tries to create fitness routines based on her understanding of the customers and their specific fitness goals. Which of the following service processes does this illustrate?
a. Information processing
b. Possession processing
c. Mental stimulus processing
d. People processing
ANSWER: d
The scenario illustrates people processing. People processing takes place when the service is directed at a customer.
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In the liquidity-preference model, the nominal interest rate is represented on the vertical axis and the quantity of money is represented on the horizontal axis. Hence,
A. the money demand curve slopes downward and the money supply curve is vertical. B. the money demand curve slopes upward and the money supply curve is horizontal. C. both the money demand and money supply curve slope downward. D. both the money demand and money supply curve slope upward.
Exhibit 20-5 The Baltimore, Inc entered into a five-year lease with the Waugh Chapel Company on January 1, 2016. Baltimore, the lessor, will require that five equal annual payments of $25,000 be made at the beginning of each year. The first payment will be made on January 1, 2016. The lease contains a bargain purchase option price of $12,000, which the lessee may exercise on December 31, 2020
The lessee pays all executory costs. The cost of the leased property and its normal selling price are $95,000 and $118,236, respectively. Collectibility of the future lease payments is reasonably assured, and the lessor does not expect to incur any future costs related to the lease. Present value factors for a 7% Present value of $1 for n = 1 0.934579 Present value of $1 for n = 5 0.712986 Present value of an ordinary annuity for n = 5 4.100197 Present value of an annuity due for n = 5 4.387211 ? Refer to Exhibit 20-5. If Baltimore requires a 7% annual return, what is the correct amount of interest revenue to be recognized by Baltimore for 2016 (round the answer to the nearest dollar)? A) $7,774 B) $7,175 C) $6,527 D) $5,928
All of the following employees hold line positions in Anthea Electric EXCEPT:
A) vice president of production B) vice president of finance C) manager of the Valhalla Plant D) vice president of sales
A person who takes a negotiable instrument for value, in good faith, and without notice that it is defective or overdue is referred to as a(n) ________
A) holder B) holder in due course C) unqualified indorser D) assignee