During the communication process, which of the following acknowledges that one group's learned behaviors may be different than those of another group?

A) Relational context
B) Cultural context
C) Social context
D) Psychological context
E) Physical context


Answer: B
Explanation: B) Cultural context acknowledges that one group's set of learned behaviors and norms may be different from another's.

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Suppose an investor purchases a one-year bond today, for $960. The bond promises a return of $1,000. She purchases another one-year bond, after a year, for $887 that promises a return of $990. What is the yield to maturity earned by the investor on the purchase of these two short-term bonds??

A. ?6.50 percent B. ?7.85 percent C. ?8 percent D. ?10 percent

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A cleaning and repair firm that wants to generate business during low demand periods would do best to offer which of the following?

a. Offer free pickup and delivery of portable items that need servicing. b. Vary the time when service is available. c. Add more service options. d. Increase prices to get the most out of current customers. e. Educate customers on when they should have things cleaned or repaired.

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Repeat customers appreciate it when you remember something personal about them

Indicate whether the statement is true or false

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The Food and Drug Administration, the Consumer Product Safety Commission and the National Highway Transportation Safety Association are I. Cabinet Departments within the Executive Branch II. Subcommittees of the Senate and House of Representatives

within the Legislative Branch III. Judicially created organizations to implement Supreme Court mandates related to product safety. IV. Independent Agencies that report to no branch of government.

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