Which one of the strategic leaders tries to protect the organization from the impact of outside forces, encourages a fluid culture, and emphasizes efficiency?

a. High-control innovator
b. Participative innovator
c. Status quo guardian
d. Process manager


d. Process manager

Business

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a. True b. False Indicate whether the statement is true or false

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Why do companies devote resources to a purchasing department? Could not individual departments make their own purchases more efficiently?

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Lucy has asked her staff to think of an ways for the company to gain a competitive advantage in social media. Despite staff complaints, Lucy feels the need to take action and has encouraged staff members to make social media a high priority in development before another company takes the advantage. How is Mary overcoming resistance with her staff?

a. by creating a win-win situation b. by creating urgency c. by clearly state why the change is needed and how it will affect employees d. by developing a positive trust climate for change

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Paralanguage conveys emotions

Indicate whether the statement is true or false.

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