In Chapter 2's Spotlight on Scholarship by D'Urso, almost ___________ conduct surveillance on their employees.

A. 50%
B. 80%
C. 30%
D. none of the above


Answer: B

Communication & Mass Media

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Which of the following best describes fixed-feature space?

a. moveable space such as furniture and seating b. permanent space such as walls, floors, and windows c. perceptual space that varies according to the movement of the interactants d. psychological space such as monochronic and polychronic orientations

Communication & Mass Media

Which of the following is the best illustration of a prominent cultural marker?

A. The bosses all have offices with windows on the top floor, while the workers have windowless cubicles. B. The employees have all heard the story about when the boss came downstairs to discipline a secretary who had not answered his phone call. C. The employees are not allowed to talk about why the previous boss was fired. D. The employees have decided that they prefer face-to-face communication over e-mail or texting.

Communication & Mass Media

Listening only to content-level meanings and ignoring relational level meanings in communication is called ____________________

Fill in the blank(s) with correct word

Communication & Mass Media

Your friend Elizabeth is a lawyer. You think lawyers are controlling, but your friend Elizabeth is not. You argue, “Elizabeth is the exception that proves the rule” in arguing that your belief that lawyers are controlling is accurate. What potential error are you making?

a. Illogical reasoning b. Overgeneralization c. Selective observation d. Inaccurate observations

Communication & Mass Media