Information collected through social media platforms can be integrated with other data captured in CRM systems to assist salespeople to develop appropriate and timely responses to their customers' post-sale service needs.
Answer the following statement true (T) or false (F)
True
Technology-savvy salespeople can now track and respond to customers Tweets and LinkedIn posts. Such information can be integrated with other data captured in CRM systems to assist salespeople to develop appropriate and timely responses to their customers' post-sale service needs.
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______________________________ are ERP modules or enterprise systems add-ons that organize data by product, including designs, manufacturing specifications, quality, and warranty performance
Fill in the blank(s) with correct word
________ cost is the cost per unit at that level of production; it equals total costs divided by production
A) Target B) Average C) Marginal D) Opportunity E) Fixed
Which of the following is not an application of accrual accounting?
a. Recognizing revenues when earned and expenses when incurred b. Applying the matching rule c. Adjusting the accounts d. Recording on the basis of actual receipt and payment of cash
If a firm were to unexpectedly omit payment of its quarterly dividend, that firm's stock price would
probably drop. Indicate whether the statement is true or false