According to Egan, the communication skills involved in responding with empathy have three dimensions. These are ____
A. know-how, tact, and discretion
B. perceptiveness, know-how, and assertiveness
C. openness, agreeableness, and sensitivity
D. openness, sympathy, and tact
ANS: B
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Indicate whether the statement is true or false
As used by Whiston, what is the difference between assessment and appraisal?
a. Assessment refers to an individual instrument in which the focus is on evaluation b. Appraisal refers only to standardized tests c. Appraisal refers to only formal techniques, whereas assessment refers to informal ones d. The terms assessment and appraisal are used interchangeably in the text.
The role of online counseling is steadily growing but it brings with it some new ethical challenges. Which of the following ethical challenges are relevant?
a) Safety of client's at risk. b) Confidentiality. c) Accuracy of client information. d) Technical breakdowns. e) All of the above.
Which is NOT a purpose for intelligence test use in the school setting?
a. tailoring instruction to a students cognitive strengths and weaknesses b. assessing the potential for students to gain from schooling c. identify students for gifted and talented programs d. help make retention and promotion decisions