Help desk software packages often prepare statistical reports to provide support management with the information they need to operate the help desk.

Answer the following statement true (T) or false (F)


True

Computer Science & Information Technology

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A(n) _____________________ is an object that defines an erroneous situation from which the program usually cannot recover.

a) error b) exception c) interface d) try block e) catch block

Computer Science & Information Technology

This is a Cisco proprietary protocol that performs a similar function to create a port bonding, also known as EtherChannel by Cisco. A common limitation of this is all member ports must have identical speed and duplex.

What will be an ideal response?

Computer Science & Information Technology

Windows PC and Apple Mac are types of ________

A) platforms B) operating systems C) hardware D) software

Computer Science & Information Technology

Which of these is a reason to create a Hyper-V Virtual machine?

a. Maintaining multiple test environments for developers and systems engineers b. Running older versions of Windows for applications that will not run on current versions c. Building a test lab infrastructure on a computer or laptop d. All of the above

Computer Science & Information Technology