A nurse has a longstanding conflict with another nurse working the same shift. Over the last few days the first nurse has made an effort to smooth over the conflict
Which statement would the nurse manager evaluate as an example of a "smoothing" comment? 1. "We are never going to agree because I am from Generation X and you are a baby boomer."
2. "I'm tired of this fight and I'm not going to argue with you anymore."
3. "Even though we don't agree on much, I do think you are correct about enforcing the length of lunch breaks."
4. "I think everything is fine and that we can get along."
3
Rationale 1: A comment on generational differences could actually promote conflict.
Rationale 2: Being tired of the fight is a statement of withdrawal.
Rationale 3: Smoothing includes statements or actions such as complementing one's opponent, downplaying differences, and focusing on minor areas of agreement. Agreeing about the length of lunch break is one such minor area.
Rationale 4: The statement the "we can get along" is a statement of avoidance.
Global Rationale:
You might also like to view...
The nurse administers a medication to sedate the client. When evaluating the effectiveness of the drug, the nurse finds the client more agitated and anxious than before receiving the sedative, and concludes the client is experiencing what type of
effect? 1. Side effect 2. Idiosyncratic effect 3. Therapeutic effect 4. Toxic effect
The nurse is working with an emergency response team following massive flooding caused by a hurricane
When working with the Clinical Outreach Communication Activity (COCA) team of the Centers for Disease Control and Prevention (CDC), the COCA is responsible for which action? A) Provide two-way communication between clinicians and the CDC. B) Provide communication between doctors in the field during a disaster and their healthcare team. C) Provide resources to the community during times of disaster. D) Provide expert advice to nurses during natural disasters.
A man's recent history of fatigue and lightheadedness has just been attributed to a junctional arrhythmia. The nurse should anticipate which of the following characteristics of the man's electrocardiogram (ECG)?
A) Irregular rhythm B) Rate of 40 to 60 beats per minute C) QRS duration of 0.12 seconds or longer D) Absent P wave
The nurse is contributing to a patient's plan of care for comfort needs. What age-related change would explain why an 84-year-old patient is chronically cold even with the thermostat set at 80°F (26.6°C)?
a. Decreased subcutaneous fat layer b. Increased layer of subcutaneous fat c. Decreased muscular retention of heat d. Increased muscular retention of heat