If you cannot give your undivided attention to a caller because of an emergency in the office, ________.

A. explain the emergency situation to the caller
B. explain that you are handling an urgent matter and offer to call back
C. ask someone else in the office to take the call
D. tell the caller to call back tomorrow when you are not so busy
E. tell the caller you cannot talk and hang up


Answer: B

Health Professions

You might also like to view...

To create the plural of medical terms ending in "us," the rule states that you should drop the "us" and add a(n):

A) a. B) i. C) ies. D) ges.

Health Professions

The subcutaneous injection is given just under the skin in the fat (adipose) tissue. This method is used for small doses of non-irritating medications for all of the following EXCEPT _______

a. immunizations b. antibiotics c. insulin d. analgesics

Health Professions

A major advance in the development of EMS as a true health care profession was the:

A) formation of the National Association of Emergency Medical Technicians. B) the 2009 publication National EMS Services Education Standards. C) premiere of the television show Emergency! D) establishment of the National Registry computer-based certification exam.

Health Professions

In what ways are medical necessity for evaluation and management services expressed?

What will be an ideal response?

Health Professions