Effective communication skills include which of the following?
I. Using language that the person understands.
II. Congruence between verbal and nonverbal messages.
III. Giving advice in an attempt to offer solutions.
IV. Being sensitive to any cultural differences.
A. II, III and IV
B. I and II
C. III and IV
D. I, II and IV
D
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Problem solving and negotiation skills are important tools for social workers because:
a) These skills aide clients by generating alternative solutions to challenges and negotiating common ground in the policy practice arena. b) In truth, outside of direct federal level policy practice these skills are rarely needed or used. c) These skills help the social worker persuade, pressure, or threaten policymakers in order to get their way. d) These skills can be an important tool for working with clients but only if the social worker is highly trained in all aspects of the generalist practice skills set.
About what percentage of students with learning disabilities are in the general education classroom for at least a
portion of the day? (These students are served through a combination of the general education classroom and the resource room.) a. 25 percent b. 50 percent c. 62 percent d. 87 percent e. 96 percent
An older person who tries to hide or mask their depression may be misdiagnosed as having dementia
Indicate whether the statement is true or false
Paraphrasing is the method of
a. pointing out to the client what is actually happening by giving feedback about behavior b. the method of restating the client’s message to test the interviewer’s understanding of what has been said c. trying to aid the client by picking up themes d. relating to what the client is experiencing as he or she talks, the interviewer comments on body language, such as rapidity of speech, gestures, eye contact, or postures.