In return for cooperating with the management in the implementation of a major organizational change, Evergreen Electronics provided an annual bonus to all its employees. This method for managing resistance to change exemplified
A. education and communication.
B. manipulation and cooptation.
C. explicit and implicit coercion.
D. incentives and rewards.
E. facilitation and support.
Answer: D
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________ is a ranking of individuals into harmonized groups based on demographic characteristics such as age, education, income, and occupation.
A. Household life cycle (HLC) B. Reference group C. Social class D. Classical conditioning E. Operant class
Elinor performs ten hours of house cleaning for Floyd in exchange for a promissory note for $400. At the time that Elinor accepts the note, she is aware that bankruptcy proceedings are being filed against Floyd. Elinorcan
a. obtain HDC status. b. not obtain HDC status, because she knows that there are bankruptcy proceedings against Floyd. c. not obtain HDC status, because she did not fulfill the value requirement. d. not obtain HDC status, because she did not fulfill the good faith requirement.
Which of the following captures the specific actions that leaders take to influence others at work?
A. leader power B. leader cultural values C. leader influence and negotiation D. leader personality E. leader styles and behaviors
Oversight activities include ________
A) vulnerability testing B) creating guidelines C) both A and B D) neither A nor B