Answer the following statements true (T) or false (F)
1. Approximately 35% of workers care for their aging family members.
2. Burnout can be caused by conflict between employees as well as workload.
3. Employee attrition is one result of employee burnout.
4. Having more motivated employees results in reduced absenteeism.
5. When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.
1. True
2. True
3. True
4. True
5. False
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A company wishing to switch from a push-oriented to a pull-oriented system will likely consider the implementation of which concept?
a. Kaizen b. JIT c. TQM d. RFID
When President George W. Bush created the Department of Homeland Security, it moved 22 federal agencies under it
Indicate whether the statement is true or false
When writers must convey bad news, they must carefully consider all of the following except the A) purpose
B) context. C) audience. D) total number of words they use.
Caramello Chip & Cookie Corporation (4C) obtains, and gives its employees, a list of the customers of Sugar & Spice Sales, Inc (3S). Under the law that applies to trade secrets, 4C's conduct is actionable provided
a. consumers are confused. b. 4C's conduct is intentional. c. 4C uses the list. d. 4C does not have 3S's permission to use the list.