When a customer raises a valid objection that cannot be answered with a denial, the salesperson should most likely take which of the following actions?
A) discuss superior benefits
B) engage in back-pedaling
C) begin a pricing approach
D) re-start the presentation
E) criticize the competition
A
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Which of the following is considered one of the most common barriers to effective listening?
A) Misinterpretation B) Passive listening C) Selective perception D) Defensive listening E) Selective listening
. How often will additional funding be awarded by a VC, assuming the company is growing?
a. every 8 years b. every 10 years c. every year or two d. every 3 years
Protocols don't matter in communication systems
Indicate whether the statement is true or false
How does a debit balance in the wages and salaries expense account affect a firm's income statement?
A) A debit balance will increase the expenses of the firm's income statement. This will increase the total expenses of the firm and decrease the net income of the firm. B) A debit balance will decrease the expenses of the firm's income statement. This will increase the total incomes of the firm and decrease the net income of the firm. C) A debit balance will increase the expenses of the firm's income statement. This will decrease the total expenses of the firm and increase the net income of the firm. D) A debit balance will increase the income of the firm's income statement. This will increase the total expenses of the firm and increase the net income of the firm.