Describe at least three situations in which collaborating is the best conflict-management approach to use.

What will be an ideal response?


Answers will vary.

Business

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I am the lead barista at a local coffee shop managing four staff. I chat often with the staff and enjoy joking with them but only after I have assigned the tasks and they have accomplished them. My behavior would plot on the Blake and Mouton Leadership Grid at what point?

A. 1, 9 B. 5, 5 C. 3, 8 D. 9, 1

Business

_________ is the process of creating a reasonable pool of qualified candidates for a job opening.

A. Recruiting B. Selecting C. Identifying D. Promoting E. Appraisal

Business

When a team is successful, the members view it as caused by the team; but when the team is unsuccessful, members blame specific individuals for this failure. This is known as:

a. team halo effect. b. reciprocity bias. c. team hijacker effect. d. inflation bias.

Business

When designing presentation slides, you should consider the associations your audience may have with various colors. In the U.S., for example, blue is a popular color choice for many presentations because it is associated with credibility, tranquility, conservatism, and trust

Indicate whether the statement is true or false

Business