Layton documents everything. He has checklists to keep his work in order. He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job, anyone can be trained to do his job. Layton has strong
A. on-the-job learning.
B. informal training tools.
C. experiential knowledge.
D. explicit knowledge.
E. tacit knowledge.
Answer: D
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