Maria is flagged as a special customer at your firm because she is a satisfied customer, returns to your company to buy, puts her reputation on the line to tell others about you, and convinces others to purchase from you, which suggests she is on the ________ rung of the loyalty ladder.
A) word of mouth/buzz
B) repeat purchase
C) satisfaction
D) evangelism
E) ownership
D
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Why is teamwork important in today's organizations, and to individual performers?
What will be an ideal response?
The portfolio on the minimum-variance frontier that maximizes the sharpe ratio is called
A) mean-variance frontier. B) MVE portfolio C) mean standard deviation frontier. D) efficient frontier.
An inmate in a state prison claims his United States constitutional rights prohibiting cruel and unusual punishment are being violated by the state correctional facility. This case
A) may not be decided by a federal court since it involves a state facility B) must be decided by the state court where the inmate established residency before going to prison. C) is a federal question case over which the federal courts have jurisdiction. D) cannot be heard, as prisoners lose the right to sue.
Zeus is an example of which of the following?
A) SQL injection attack B) browser parasite C) DDoS attack D) Trojan horse/botnet