The focus of a CRM system should be always be on enhancing the ________ experience
A) user
B) designer
C) customer
D) manager
C
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If the expected inflation rate was 7 percent and the actual inflation rate was 3 percent, then
A. borrowers gained in real terms at the expense of lenders. B. lenders gained in real terms at the expense of borrowers. C. borrowers and lenders were not affected. D. the government gained because it collected more in taxes.
Financial assets include all of the following except
a. Excess cash b. short term investments c. intangible assets d. long trm investments
Activity input measure is the result or product of an activity
Indicate whether the statement is true or false
A 100% stock dividend and a 2:1 stock split should, at least conceptually, have the same effect on the firm's stock price.
Answer the following statement true (T) or false (F)