Upon entering a patient's room to complete discharge instructions, the nurse discovers the patient in tears. The business office has stated that the patient cannot leave until someone pays a portion of the hospital bill
What should the nurse do? 1. Call social services to request an immediate financial evaluation.
2. Continue preparations for discharge, comforting the patient as much as possible.
3. Stop discharge preparations until the patient is cleared by the billing office.
4. Cancel the discharge plans and notify the physician of the patient's status.
2
Rationale: It is not within the nurse's scope of practice to request a financial evaluation. This situation could be construed to represent false imprisonment.
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