The United Nation's Global Compact goals include:
A. Engaging companies in partnership projects and policy dialogue.
B. Assisting small, local businesses find markets in more affluent countries.
C. Streamlining supply chains that cross multiple borders.
D. Penalizing companies for breaking environmental laws in areas of foreign operation.
E. Calling attention to companies that do NOT commit to ethical business practices up and down their supply chain.
A
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Retailers reduce their ________ by utilizing mystery shoppers to assess service quality.
A. responsiveness B. standards gap C. tangibility D. knowledge gap E. reliability
The management technique whereby managers concentrate on results that are outside the accepted parameters is called management by ________.
A) variance B) standard C) exception D) budget
Which of the following phrases best describe the four voyages that Christopher Columbus undertook to the Americas?
a. searches for habitable land b. military missions c. religious quests d. business ventures
The business case for ______ is based on the ability of the organization to help or harm various stakeholder groups and the ability of all stakeholder groups to help or harm the company.
A. accountability B. corporate social responsibility C. sustainability D. values