In which of Tuckman's Group Development Stages do members disengage and relinquish responsibilities?
a) Performing
b) Storming
c) Adjourning
d) Norming
e) Forming
ANS: c
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A key element in practicing mindfulness is to rely primarily on first impressions
a. True b. False
Nonverbal communication is inevitable. The phrase "We cannot NOT communicate" (Watzlawick, Bavelas, & Jackson, 1967) captures the essence of this characteristic. If a person is in the presence of someone else, then the person’s nonverbal messages (whether intentional or not) are communicating. Meanwhile, the person may be oblivious to all of the messages his or her behavior is sending. Nonverbal communication is the primary conveyer of emotions. People interpret how others feel about what they are communicating based almost entirely on their nonverbal messages. Nonverbal communication is multi-channeled. People perceive meaning from postures, gestures, facial expressions, vocal pitch and rate, and appearance. The fact that nonverbal communication is multi-channeled is one reason people
are more likely to believe nonverbal communication when nonverbal behaviors contradict the verbal message. Nonverbal communication is ambiguous. Very few nonverbal messages mean the same thing to everyone. The meaning of one nonverbal behavior can vary based on culture, sex, gender, and even context or situation. Not only can the meaning of nonverbal messages vary among different cultures, but the meaning of the same nonverbal message also can differ based on the situation. What will be an ideal response?
When you present a manuscript speech, you
A) are likely to have a low level of eye contact with your audience. B) can easily adapt your speech to the audience's reactions. C) build a sense of closeness between yourself and the audience. D) increase your chances of making casual misstatements. E) can spend less time preparing your speech than you would spend if you used an extemporaneous style.
While preparing for a corporate job interview, Richard pays careful attention to selecting appropriate clothing (including a long-sleeved shirt to hide his tattoo),
reminding himself to smile and establish eye contact with the person who will be interviewing him, and answering questions in a strong, confident voice. What aspect of nonverbal communication has Richard failed to consider? a) Appearance b) Vocal quality c) Facial expression d) Body movement e) Language choice