The costs of activities that detect, measure, evaluate, and inspect products and processes to ensure that they meet customer needs are called ________ costs

a. internal failure
b. prevention
c. external failure
d. appraisal


d

Business

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Which of the following is an advantage of online communications for marketers?

A) Consumers cannot effectively screen out your messages. B) Companies can accurately track how effective their ads are because software filters out all bogus hits. C) Companies can offer tailored information or messages that engage consumers. D) Advertisers maintain complete control over the message. E) Advertisers do not need to worry as much about context.

Business

Which of the following is not found in a complaint?

a. Caption b. Allegations c. Denials d. Prayer e. Signature of attorney

Business

The payment of cash dividends to shareholders is classified as a financing activity.

Answer the following statement true (T) or false (F)

Business

Kaizen costing refers to a cost reduction method aimed at improving profits.

Answer the following statement true (T) or false (F)

Business