The family of a client in the critical care unit are complaining about the care their family member is receiving. Which of the following can the nurse do to reduce the family's stress?
1. Inform the family about procedures and address their concerns.
2. Encourage the family to not visit as frequently.
3. Explain why the monitor volume is high and why it is necessary for the nurses to hear.
4. Suggest they discuss their issues with the nursing supervisor.
1
Clients in the critical care area are subjected to environmental stressors. The best intervention would be for the nurse to inform the family about procedures and address the family's concerns. The family should not be encouraged to reduce visits. The nurse should adjust the volume on the monitor to reduce environmental stimuli. The nurse should address the family's issues and not delegate this conversation to the nursing supervisor.
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