The Crack City Pupil Services Department decided to conduct an annual survey of a random sample of students to assess the extent of drug use/abuse and to elicit students’ thoughts about the merits and shortcomings of the drug-education program. They also decide to annually conduct a random survey of the parents of the high school students to obtain information on their thoughts about the merits

and shortcomings of this drug-education program. This is an example of which phase of the change process in working with clients:

a. Collecting and assessing information
b. Evaluating program outcomes and practice effectiveness
c. Planning for service delivery
d. Identifying, analyzing, and implementing empirically based interventions designed to achieve client goals


D

Social Work & Human Services

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