Maintaining ________ with established patients includes making follow-up appointment reminders.
A. good customer service
B. patience
C. referrals
D. repeat business
Answer: A
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A well defined hierarchy, division of labor and specialization, rules and regulations, impersonal relationships between managers and employees, competence, and records best describes
A. bureaucracy. B. administration. C. motivators. D. management.
What types of services are covered under Medicare Part A?
What will be an ideal response?
Which of the following adverse effects can occur with the use of prilocaine?
a. arrhythmias b. methemoglobinemia c. angina d. diabetes
The first step in determining your compensation needs is to ____.
A. know how much income is required to meet your living expenses B. find out what medical assistants in other areas of the country are making C. ask the employer the salary range for the position D. decide how much you would like to make E. know how qualified you are for the position you are seeking