Mr. Franklin is speaking with you, the health care provider, about his respiratory problem. Mr. Franklin says, "I've had this cough for 3 days, and it's getting worse."
You reply, "Tell me more about your cough.". Mr. Franklin states, "I wish I could tell you more. That's why I'm here. You tell me what's wrong!" Which caregiver response would be most appropriate for enhancing communication?
a. "After 3 days, you're tired of coughing. Have you had a fever?"
b. "I'd like to hear more about your expe-riences. Where were you born?"
c. "I don't know what's wrong. You could have almost any disease.".
d. "I'll examine you and figure out later what the problem is.".
A
"After 3 days, you're tired of coughing. Have you had a fever?" is the only response aimed at focusing on the chief compliant to gather more data and does not digress from the issue.
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