Keys to developing a therapeutic alliance may include (circle all that apply):

a. Leaning away from client
b. Good eye contact
c. Good listening skills
d. Engaging on a feelings level


a. Leaning away from client, b. Good eye contact, c. Good listening skills and d. Engaging on a feelings level.

Social Work & Human Services

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Dr. C. Henry Kempe and his colleagues published an article titled “The Battered-Child Syndrome” and identified _________to be the significant indication of maltreatment.

a. the unexplained fractures b. the multiple burn marks c. the difference between clinical findings and what the parents reported d. the collection of blood under the skull

Social Work & Human Services

A researcher examines an organization and discovers that no one is really in charge

Instead, the employees act like and even call each other "partners." Which type of structure does this most resemble? A. Linking-Pin B. Mixed-Matrix C. Project Team D. Collegial

Social Work & Human Services

Your agency just held a successful fundraising event. Much of the success of the event was due to the hard working volunteers who helped to plan and implement the event

You decide to send each volunteer a thank-you note. Based on your knowledge and skills in writing thank-you letters, which of the following do you avoid? a. Addressing the note to "Dear Volunteer." b. Sending the letter too soon after the event. c. Keeping the letter informal. d. Recognizing the volunteers too often.

Social Work & Human Services

If the practitioner is highly skilled at noticing missing information and asking clarifying questions, then the client will naturally be able to explore more deeply, even if s/he was unwilling to do so

a. True b. False Indicate whether the statement is true or false

Social Work & Human Services