A nurse is working for a third-party payor in the Telehealth industry. Which of the following is true about this service?
A) Nurses may not make referrals to primary care providers.
B) Nurses may preapprove care for insurance purposes.
C) The primary goal of telehealth is rehospitalization of clients.
D) Many day surgery centers use a form of telehealth.
D
Feedback:
Many day-surgery centers use a form of telehealth nursing. Nurses call clients the day before surgery to answer questions and conduct preoperative teaching and again the day after surgery to ensure that recovery is progressing without complications. With telehealth, clients call about symptoms and with questions; nurses answer questions and make appropriate referrals, following carefully prescribed computerized protocols. If the telehealth program is run by a third-party payor, these nurses may preapprove care for insurance purposes. Goals of telehealth programs include cost-effectiveness, increased medication compliance, decreased physician and emergency room visits, and fewer rehospitalizations.
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