When a group member breaches confidentiality out of anger, revenge, or idle gossip, before dismissing the member completely, the authors recommend that the leaders do all of the following EXCEPT
a. process the member's feelings with him
b. turn the situation into a learning experience for him.
c. give the group the opportunity to admonish his actions before him.
d. none of the above—the authors recommend all of these
c
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While the so-called colorblindness may reflect self-perceived good intention, most people of color feel it ________________ their cultural heritage.
a. tolerates b. accepts c. rejects d. validates
__________ is NOT a level of credentialing procedures
a. Inspection b. Accreditation c. Certification d. Licensure
The time the body takes to eliminate 50% of a single dose of the substance ingested:
a. distribution half-life b. therapeutic half-life c. elimination half-life d. administration half-life
Third party reimbursement for private practitioners has changed over time from a _____ health care system to a _____ health care system
A. managed care system; fee for service B. capitated; utilization review C. fee for service; managed care D. preferred provider organization (PPO); health maintenance organization (HMO)