A nurse is caring for an elderly woman from a Far-Eastern culture. How does the nurse demonstrate awareness of culturally congruent care?
A) Maintaining eye contact at all times
B) Trying to speak the patient's native language
C) Using touch when communicating
D) Establishing effective communication
Ans: D
Feedback: Establishment of an environment of culturally congruent care and respect begins with effective communication, which occurs not only through words, but also through body language and other cues, such as voice, tone, and loudness. Option A is incorrect because not all cultures are comfortable with eye contact. Option B is not correct because unless you are fluent in the patient's native language, trying to communicate in that language would not be effective communication. Option C is incorrect because not all cultures incorporate touch while communicating in their culture.
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