Clear messages
a. are precise and complete
b. use vague words and terms
c. omit needed details
d. both a and c
A
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In the telemarketing industry, issues such as consumer privacy, ________, and industry standards have become a topic of discussion among consumers, Congress, the Federal Trade Commission (FTC), and businesses.
A. ethical guidelines B. product quality C. on-time delivery D. price differences E. competitive antics
________ equals a company's net sales divided by its total assets.
A. Net sales margin B. Gross margin C. Return on assets D. Current ratio E. Asset turnover
Marvin is walking down the alley looking in trashcans just to see what is there. He finds an old
broken baseball trophy that the owner has obviously thrown away. Marvin has always wanted such a trophy, so he takes it home. Marvin has: A) Acquired the trophy by finding lost property. B) Acquired the trophy by claiming abandoned property. C) Acquired the trophy by accession. D) Acquired the trophy by capture. E) Stolen the trophy.
Lars has applied for a job delivering packages for a major shipping company. He will most likely be tested for what abilities?
A. other awareness B. strength and stamina C. fine manipulative abilities D. hearing sensitivity E. originality