In the balanced scorecard, the customer perspective addresses which of the following questions?
A. "To achieve our mission, how should we appear to our customers?"
B. "To succeed financially, how should we appear to our shareholders?"
C. "To achieve our mission, how will we sustain our ability to change and improve?"
D. "To satisfy our shareholders and customers, in what business process must we excel?"
Answer: A
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On November 1, 2019, Alpha Omega, Inc. sold merchandise for $15,000, FOB destination, with payment terms, n/30. The cost of goods sold was $5,100. On November 3, the customer returns on this sale amounted to $6,000. The company received the balance on November 9, 2019. Calculate the cost of goods sold from these transactions.
A) $2,040 B) $5,940 C) $5,100 D) $3,060
According to the Denison model of organization culture, which of the following culture values is in the quadrant of internal focus and flexible?
A. consistency B. involvement C. adaptability D. mission
In order to determine an interval for the mean of a population with unknown standard deviation, a sample of 58 items is selected. The mean of the sample is determined to be 36. The associated number of degrees of freedom for reading the t value is
A. 35. B. 36. C. 57. D. 58.
________ is the term for the societal costs associated with air pollution from diesel trucks that transport products from factories to stores.
a. Externalities b. Internalities c. Sustainability costs d. Lifecycle costs