The first step in the five-step decision-making process for small groups is to

a. identify alternative solutions.
b. analyze the problem.
c. define and delineate the problem.
d. evaluate proposed solutions.


C

Communication & Mass Media

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List and describe four types of nonverbal communication

What will be an ideal response?

Communication & Mass Media

As your textbook explains, reasoning is

A. the easiest way to establish common ground with your audience. B. the process of drawing a conclusion on the basis of evidence. C. the use of vivid language to create emotional appeal. D. the use of sources that are competent and credible. E. the least important aspect of persuasive speaking.

Communication & Mass Media

Janie is contemplating the best way to gain the attention of her audience. Janie should:

a. use "shock tactics." b. tell a risqué joke to break the ice. c. relate her purpose to audience interests and needs. d. preview her key ideas in detail. e. say "My speech is about…"

Communication & Mass Media

What would be a better way to cite this source:

"Oprah Winfrey says in her book "The Gift of Gab..." ? What will be an ideal response?

Communication & Mass Media