Explain how documentation fits into a troubleshooting scenario.

What will be an ideal response?


Documentation is the last, but arguably the most important step in troubleshooting. You should document the problem, its symptoms, and the solution, including the steps you took to solve the problem as well as steps you needed to take due to the consequences of any changes you made to systems or the network. This documentation can be part of the knowledge base, used either to prevent the same problem from occurring, where possible, or as a roadmap for solving the same or similar problem in the future.

Computer Science & Information Technology

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What is the difference between user-based and expert-based evaluation?

What will be an ideal response?

Computer Science & Information Technology

When an argument is passed _________ , a copy of the argument’s value is made and passed to the called method.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology

The location where data will display when you type in an OpenOffice Calc spreadsheet is called the ________ cell

Fill in the blank(s) with correct word

Computer Science & Information Technology

How do Cascading Style Sheets allow an analyst to produce output?

What will be an ideal response?

Computer Science & Information Technology